Job description
Reporting to the Trenton Community Street Team (TCST) Deputy Operations Manager, the Safe Passage Outreach Worker is responsible for providing regular support of schools, students, and staff in ensuring safe arrival and dismissal at schools in Trenton. The overall goal of Safe Passage is to develop relationships with youth and parents, and intervene and mediate potential conflict. Safe Passage workers are one branch of the street-level connection between the support and services that TCST provides and community members. Safe Passage Outreach Workers create relationships of trust with students, teachers, and school staff, and connects students and families to services and resources in the community. They are responsible for maintaining good networking relationships with community members, and for representing TCST, Isles, and the City of Trenton in a respectful and professional manner.
Essential duties
Service delivery
- Attend and satisfactorily complete all required training.
- Arrive in uniform at assigned location/school
- Communicate with the Supervisory staff upon arrival and departure at assigned location
- Participate in regular outreach meetings to build strong relationships with the youth, residents, local businesses, and community groups
- Dispatch Outreach Workers and High-Risk Interventionist (HRI) staff to intervene in circumstances in which violence and/or retaliation may be likely
- Report to the HRI Supervisor and keep them informed of all relevant community activities, in addition to documenting these events or incidents.
- Attend staff meetings, Public Safety Round Table, and TCST designated events, as assigned
- Other duties as assigned
Program support and development
- Network with community members and community-based organizations to create good-standing relationships that create and ensure opportunities to connect families to these community resources
- Connect participants and families with opportunities and programs in the community (e.g., jobs, GED, drug treatment, counseling, housing).
- Provide a consistent, stable, mentoring presence in communities around schools and through post incident engagement and support
- Implementation of community-based violence reduction efforts in multiple neighborhoods
- Documentation and reporting of incidents and client engagement
Qualifications
- Lived experience successfully navigating high-risk communities and situations
- Demonstrated ability to follow through on delegated tasks and take initiative when appropriate.
- History of working with varied and conflicting audiences
- Familiarity with violence reduction strategies
- Cultural competency and cultural humility
- Solid communication skills
- Spanish language proficiency preferred
Apply to this position
This position is full-time, non-exempt, and reports to the TCST Deputy Operations Manager.
Applicants should send position inquiry to [email protected]. Your application materials should demonstrate why you’re a good fit for this particular position and what specific skills, experience, talents, and interest you’ll bring to this role.
Isles, Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.